Privacy Statement

decontev respects and is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. We do not sell your personal information. We only share your personal data outside decontev with your consent, as required by law or to protect decontev, its customers, or the public, or with companies that help decontev fulfill its obligations with you, and then only with partners who share decontev’s commitment to protecting your privacy and data. At any time you may contact decontev with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion. We strive to ensure a high level of security and confidentiality.

Collection of Personal Information

In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate. Under following circumstances we might request information from you, for example:

Subscribe to a newsletter or a mailing list
Fill out a support request
Place an order
Request a quote
Provide feedback in an online survey

In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers. In the case of newsletters or mailing lists, you will be able to “unsubscribe” to these mailings at any time.

The information you provide will be kept confidential and used to support your customer relationship with decontev. In addition, decontevmay be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if decontev reasonably believes it is necessary to do so to protect decontev, its customers, or the public.

Protection of Children’s Personal Information

decontev Web sites are general audience sites and do not knowingly collect any personal information from children.

Links to other Web sites

decontev Web sites contain links to other Web sites that are not operated by decontev. decontev is not responsible for the privacy practices of the Web sites that it does not operate. decontev is also not responsible for any content presented on linked Web sites.

E-mail Security

Electronic mail is not a secure form of communication and we cannot guarantee that your message will not be viewed by someone else when being sent to us. We strongly recommend that you write to us if the information you wish to provide is highly confidential.

Use of Cookies

decontev Web sites use Cookies to provide a better experience when using the sites. Upon visiting a site, a cookie is placed on the client’s machine (if the client accepts cookies) or is read if the client has visited the site previously. If you choose to not have your browser accept cookies from decontev Web sites, you will nevertheless be able to view the sites, however you will not experience a personalized visit.

Matomo

We use Matomo (formerly Piwik) for web analysis, a service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769, (“Matomo”) using cookie technology. The protection of your data is important to us, which is why we have also configured Matomo so that your IP address is only recorded in abbreviated form. We therefore process your personal usage data anonymously. It is not possible for us to draw any conclusions about your person. You can find further information on the Matomo terms of use and the data protection regulations at: https://matomo.org/privacy/

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Contact decontev

decontev is the sole operator of the decontevWeb sites. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

decontev
André Sips

Attention: Online Privacy Statement

Mettkauer Weg 3
12526 Berlin
Germany

Alternatively, please write us via our contact form.